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WeChat Integration with Clienteling App
Integration of WeChat platform into the corporate Clienteling system
Industry
Fashion & Luxury
Services
Sales - Marketing - IT
Features
The brand needed to integrate WeChat as a 1:1 communication channel to better engage Chinese customers through its clienteling (CRM) app.
Solutions
We have integrated WeChat as a 1:1 communication tool within the brand’s clienteling CRM, using pre-set messages and templates to ensure interactions are consistent with the brand identity. Developed with a Laravel-based API layer, the solution enables automated, event-driven engagement and delivers a seamless, brand-aligned customer experience.
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