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Web app for customer satisfaction
Product Training for Sales Associates
Industry
Fashion
Services
FEATURES
Provide store staff with dedicated and curated content using an editorial approach to enhance engagement during training.
SOLUTION
Using an editorial and service design approach, we created a custom web portal featuring a series of interactive modules, including quizzes, videos, slideshows, and more (gamification). We implemented a scroll storytelling format for the product collections, supported by specific analyses based on user engagement.
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